Deliveries and shipments

The shipment of your package

Usually shipments take place a maximum of twice a week and within 2 days of receiving the order and payment. We use certified and traceable freight forwarders. You will receive a waybill so that you can independently follow the entire shipment.

The packaging will be done with the utmost care. The goods travel at the customer's risk.

Shipping costs in Italy up to 99 euros: 8 €. Over 99 euros free except for particular destinations, weights and dimensions (islands and disadvantaged areas)

Shipping costs Europe: up to 150 euros of expenditure: 20 euros. Over 150 euros only 15 € except for particular destinations, weights and dimensions

Shipping costs Europe NON EU: up to 150 euros of expenditure: 25 euros. Over 150 euros only 15 € except for particular destinations, weights and dimensions

Rates subject to change.

RETURNS

You can take advantage of the law 2011/84 / EU which provides 14 days for the return (warranty excluded). In order to benefit from it, you must write us an email containing:

  • order number, date, holder and address, telephone number
  • object to be returned
  • reason for return

The cost of shipping to be paid by the customer

Upon receipt of the goods we will evaluate the state, completeness of items, packaging, accessories, manuals and so on.

  • non-compliant or defective goods: transport and costs borne by us (Roadyshop)
  • replacement goods by size, color or simple choice of the customer: transport and costs at your expense
  • goods in replacement with another: transport and costs at your expense
  • warranties: transport at your expense + any costs out of warranty

The refund will be made in the ways that were applied at the time of purchase